DR Horton Home Builders - BEYOND PISSED OFF!!!!

Jan 28, 2013
review #379633

Survey Score. Mandarin Lakes.

Raul Sanchez

4/11/11

to me, Moe, Emilio, Anelys

Good morning ?????, I would like to know if you have any issue in your house and I can see that you did the survey score very low. If you can let me know the area that we can improve our service I really appreciate it.

Thank you for your consideration,

Raul Sanchez

Area Manager

D.R. Horton, Inc.

America’s Builder

South FLorida Division

rsanchez@drhorton.com

cell: (305)492-2174

E-Fax 1-817-928-2598

From: Rafael J Roca

Sent: Monday, April 11, 2011 1:23 AM

To: Raul Sanchez

Subject: FW: Weekly Mid Year E-Surveys (run on 4/10/2011 6:15:06 PM)

2 really good ones, please contact buyer at Mandarin, and let me know what their issue is

Sincerely,

Rafael J. Roca

Division President - Southeast Florida

D.R. Horton, Inc. – America’s Builder

1245 South Military Trail, Suite #100

Deerfield Beach, Florida 33442

Direct Line: (954) 949-3015

Right Fax: (817) 928-6179

Email: rroca@drhorton.com

From: Survey Reports

Sent: Sunday, April 10, 2011 7:16 PM

To: Southeast Florida Survey Reports Level 1

Subject: Weekly Mid Year E-Surveys (run on 4/10/2011 6:15:06 PM)

This report includes all Mid Year surveys received the previous week (Sun-Sat). If no buyers are listed below, then no surveys were received the previous week, and this email can be disregarded.

Southeast Florida

Received Period: 04/03/2011 - 04/09/2011

Lot

COE Date

Received Date

Key

Measures 2-3-4

Coconut Cay

20595 NW 13 Court

Hm: 305-333-7962

Mb: 305-333-7962

alexanj88@yahoo.com

Ronald J. Jamito

0494

11-02-10

04-07-11

96.7

98.2

98.2

Coronado

10800 NW 88 Terrace #209/9

Wk: 582123520

Mb: 584143203

annaaddonizio@gmail.com

Franco Addonizio Placido

0240

10-05-10

04-04-11

90.0

94.5

Mandarin Townhomes

PLEASE CONTACT BUYER!

1/55

Mb: 347-553-5275

daisyportiz@gmail.com

Ortiz

0041

06-29-10

04-11-11

Homebuyer wants to be contacted

PLEASE CONTACT BUYER!

Grand Total - 3

Homebuyer's Key Measure Score is Under 70.0

Homebuyer's Key Measure Score is 100.0

Run Date: 4/10/2011 6:15:57 PM

Page 1 of 1

Version: CLA 1.0

[Message clipped] View entire

Daisy

7/28/11

to Raul, Moe, Emilio, Anelys

You could help me by reading the survey and fixing the issues...

http://dfw-surv-dbms51/reportserver?%2fCLA+Standard+Reports%2fMid+Year%2fMid+Year+Buyer+Summary&COETo%3aisnull=True&ResponseMethod=ALL&Region=62&SurveyTo%3aisnull=True&CommunityName=ALL&AreaDivision=63&SurveyFrom%3aisnull=True&BuyerCategory=ALL&RptType=3&COEFrom%3aisnull=True&rs%3aParamete

Daisy (NEW EMAIL ADDESS)

Jan 23 (5 days ago)

to rroca

My issues with my house til this day1/23/13 my issues have never been address. Is there someone I can speak to or send an email to so that my issues could BE CORRECTED!!!!!!

Daisy Portuguez

12:40 AM (9 minutes ago)

to rroca

Is anyone going to reply to this email to let me know whether or not it was receive???? call me, or text me before 1:00pm tomorrow at 347-553-5275 ew email acct. daisyportiz@gmail.com Monday or after 5:30pm...

Thank you Mr. Rafael Roca or does my issues go to the person above you?

I await for somwones response on these emails

be80841
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